Boarding Terms & Conditions

Boarding fees are charged per night with drop-off and collection times between 9:30am - 10:30am or 16:30pm to 17:30pm.

cat- £16 per night
Two cats sharing- £21 per night
Three cats sharing - £27 per night

From January 2027 our boarding fees will increase:

cat- £20 per night
Two cats sharing- £26 per night
Three cats sharing - £32 per night

Bookings are only secured upon receipt of a non-refundable deposit of £25 per cat. (Payable by cash or bank transfer). *The deposit payment is deducted from your total cost of stay*.

Once your deposit has been received, your cat’s reservation will be secured. We will send you the relevant booking forms to complete and return by email.

All remaining balance payments must be paid prior to your cat/s stay. Payments are accepted by cash or bank transfer.

Minimum charges:

There is a minimum stay of 2 nights throughout the year.
In our busier periods - School Holiday / Christmas / New Year/ and Easter there is a minimum stay of 4 nights.

Bank Details:

Account Name: Kingston Cattery

Account Number: 28501168

Sort Code: 30-99-15

When paying your deposit and balance, please reference your cat’s name and month of stay (e.g., Oscar January).

Opening Hours

We are open Monday to Sunday: 9am - 11am and 16.00pm – 18.00pm

We are available for contact between 9am – 18.00pm - 7 days a week

Drop off and Collection times: 9:30am – 10:30am and 16:30pm – 17:30pm

No arrivals or collections are to be made outside of these hours.

If you are running late, please call us on 07902492315.

If there is no answer, please send a text or WhatsApp message, as we may not get to your voicemail or email.

Cancellation policy

To cancel a booking, we kindly request written notice at least 14 days prior to your scheduled arrival date. Failure to provide such notice may result in liability for the full cost of the reserved boarding period.

Cancelling a booking will result in a loss of deposit.

Vaccination Policy

All cats must have a certificate of vaccination, valid at the time of boarding.

This must be provided every time you board your cat/s with us.

No cat/s will be accepted without a valid vaccination certificate.

The primary vaccination must have been given no less than 14 days, and the booster vaccination no less than 3 days prior to boarding.

All cats must be treated with preventative flea and worm treatments (as recommended by your vet). Cat/s treatment must be up to date before boarding, and we may ask for proof of this.

Feeding

The cattery provides Felix and Whiskas cat/kitten wet food, and Whiskas cat/kitten biscuits.

If your cat has special dietary needs or prefers a brand not listed above, please bring enough of their usual food to last for the duration of their stay. If their food runs out, we can feed them Felix or Whiskas, but we will always let you know before we do this.

If we need to buy alternate food for your cat during their stay, this will be charged at cost price and invoiced for payment.

If your cat/s require more than 2 pouches of wet food per day, there will be an extra charge to cover the additional food. These are charged at £0.50p per pouch.

We provide a variety of treats.

Medication

If your cat requires any medication, please advise on the relevant booking forms, ensuring clear instructions on administering.

Oral medication can be administered to your cat, provided they display non-aggressive behaviour.

We CANNOT administer injections.

Please provide enough medication for your cat’s stay, as we do not keep spare medication or treatments. Where possible, include a little extra, such as more tablets than the exact amount needed, in case you are delayed or a dose is not accepted the first time.

Vet Fees

Kingston Cattery’s primary vet is Avonvale Veterinary Centre in Southam. Avonvale also has centers in Wellesbourne and Warwick, which we may use if your cat requires more advanced care.

If we believe your cat needs veterinary attention while boarding with us, we will consult our vets. You will be responsible for any veterinary costs incurred during boarding, including any transport arranged by the cattery. These charges are payable on collection.

What to Bring

We provide everything your cat needs for a comfortable stay, including;

· Bedding/blankets

· Toys

· Scratching post

· Litter tray

· Food and water bowls

You are welcome to bring your cat/s own bedding or any familiar items from home to help them feel settled.

Please remember to collect all your cat’s belongings when you pick them up. While we will take care of personal items, Kingston Cattery is not responsible or liable for any items that are lost or damaged.

For your cat’s safety and comfort, please bring them to and from the cattery in a secure pet carrier.

/// Twinkling.Lashed.Thickens